Host Client Resources on Your Own Site

A single, branded resource hub keeps clients aligned and reinforces your expertise.

6 min read
Liam Orrill
Host Client Resources on Your Own Site

Bouncing clients between shared drives and scattered decks creates friction. A calm resource hub on your own domain keeps guidance, downloads, and updates in one predictable place.

Decide what lives there

  • Public resources: service explainers, launch checklists, testimonial reels, standard pricing notes.
  • Client-only content: onboarding forms, billing procedures, delivery timelines. Protect these with a simple password if needed.

Design principles

  • Use a high-contrast grid or list layout with plenty of white space.
  • Group content into two or three categories (Strategy, Delivery, Support) so navigation stays simple.
  • Add concise descriptions and file sizes beneath each link.
  • Layer in micro animations or accent borders only where they help scanning.

Keep updates simple

  • Store master files in your shared drive, then link them into the hub.
  • If you’ve added the Fernside CMS, create a “Resources” collection so your team can swap links without raising a ticket.
  • Otherwise, bundle requests into a single support brief and we’ll update the section for you.

Use the hub everywhere

  • Link to it in proposals, welcome emails, and post-launch check-ins.
  • Reference it during calls (“The onboarding agenda lives at /resources”).
  • Embed it in your website playbook so staff follow the same path.

Ready to centralise?

We can design and code a resource hub during your next Launch Sprint or Studio Site phase, keeping everything aligned with the rest of your site system. Book a project or message us via /contact to get started.

Tags
client onboarding resource hub web experience
Liam Orrill

Liam Orrill

Founder of Fernside Studio. Builds conversion-led websites for SMB teams.

Need Help with Your Website?

Fernside Studio specialises in minimal, high-performance websites that convert. Based in the Midlands, serving businesses across the UK.

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